Business IT Support
Looking for reliable & honest IT Support?
Here at UKBITS Limited we like to see ourselves as our clients' off-site IT department. We support companies of all sizes, and focus on delivering a high quality service designed to meet our clients exact needs.
Business IT Support
A support contract with UKBITS Ltd will provide your organisation with access to our helpdesk and team of IT Professionals who will ensure the security and smooth running of your IT infrastructure.
We operate on a contract basis, our support contracts are based on purchasing a number of hours support in advance. Our minimum contract is for 1 hours support a month and our minimum term is only 3 months.
This means NO long contracts, NO hidden costs and NO added extras, it is your time to use us as you wish.
We specialise in covering all aspects of computer support for businesses, from desktops, laptops, tablets, workstations, phone systems through to servers and everything else in between!
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We are so confident of the support we offer our clients, that we do not tie them in to annual contracts (3 month minimum contract)
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We will provide you with support on ANY IT related matter.
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1 hour response time – our definition meaning we’ll start work on the problem within the hour.
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We’re prepared to work out of hours for your convenience.
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UK BITS are not tied to any one supplier for hardware or software, this allows us to offer the best solution possible for our client’s circumstances within their budget.
Compatible Business IT Support
Here at UKBITS Limited we understand the ever changing requirements of IT Managers and their teams.
We could assist with the following:
Additional Manpower: we understand the pressures IT Managers and their teams are under, and the need to deliver efficient and immediate technical support.
UKBITS are able to offer the additional help required to get you through busy periods or to help push a project through on time.
Desktop and remote user support: We know how time consuming and at times frustrating desktop & remote user support can be.
Allow us to pick up these niggly tasks and free up your team to concentrate on their core tasks and improve your departments productivity.
Cover staff leave or sickness: we aim to work as an extension to your team, call on us to cover staff holidays or sickness and keep your team up and running.
Support for satellite offices: As a business we have a long history of supporting businesses with multiple sites. We offer UK based support for a number of our clients with IT departments based over seas and liaise with their Head Offices.
Out Of Hours Support – By providing out of hours support, we are able to help your business operate outside of standard office hours including weekends and evening.